How we process payments on Urlaubinbosnien.de

At Urlaubinbosnien.de we attach great importance to a secure and reliable payment process that benefits both guests and hosts. Here we explain how it works:

1. booking request

• Guests can browse tours, activities or accommodations and submit a booking request.
• Once the guest selects an option, the host receives the request and can accept or reject.

2. payment by the guest

• If the host cancels the booking accepts, the guest will be notified and must complete the payment within a short time to confirm the reservation.
• The payment options are secure and user-friendly, ensuring a smooth experience.

3. Secure escrow management of payment

• After payment by the guest, the amount will be debited from us safely storeduntil the booking is completed:
  • For accommodations, this is the case after the end of the guest’s stay.
  • For tours or activities, this is the case after the service has been provided.
• This protects both parties:
  • For guests: Payment will only be released once you have received the promised service.
  • For hosts: The money is guaranteed as soon as the service has been successfully provided.

4. Host Payout Process

• Once the stay or activity is completed, the funds will be released to the host for withdrawal.
• Hosts can withdraw their earnings as soon as they receive the minimum limit of €500 have exceeded.
  • This threshold helps minimize transaction fees and saves hosts money on smaller withdrawals.

Why is there a payout threshold?

The limit of €500 ensures that:

• Hosts keep more of their revenue through lower transaction fees.
• We reduce the costs for multiple small transfers, which benefits both parties.

Summary

Our payment process is designed to safe and efficient experience for everyone:

• Guests can book with confidence knowing that their payment will not be released until they have received the promised service.
• Hosts can be confident that their earnings will be available once the service is completed and the payout threshold is reached.

If you have any questions about payments or withdrawals, please contact our support team!